POLICIES CHANGES OR RETURNS AND / OR REFUNDS
NO EXCHANGE OR RETURN (NO REFUND MONEY).

* PRODUCT CHANGES WILL ONLY BE VALID IN THE FOLLOWING CASE WITHIN A PERIOD OF NO MORE THAN 15 DAYS.

TOTAL TEAR UP OF SEWING EXTENSIONS

IN THE EVENT THAT CLIENT CUTS IN A NOT SUITABLE WAY AND LEAVES THE CORNERS OPEN ” THE RETURN IS Void”. IF THE TEAR IS MINIMUM CORRECTIONS CAN BE DONE WITH A NEW SEWING WITHOUT EXTRA COST FOR THE SERVICE.

KNOTS IN THE EXTENSIONS

THE PROCEDURE IS VERIFIED IN THE STORE BY A PROFESSIONAL OF THE AREA TO DETERMINE THE CAUSE, SINCE AFRO LATINA HAIR DOES NOT GET TANGLE BECAUSE IT IS PREMIUM (REMY) QUALITY HAIR CUTTED AND ATTACHED IN THE SAME DIRECTION.

CHANGE COLOR

THE EXTENSIONS ARE 100% VIRGIN HUMAN IMPORTED DIRECTLY FROM INDIA. ONLY RETURNS ARE ACCEPTED WITH PROOF OF HIGH LIGHTS AND IN THE SAME STATE THAT IT WAS DELIVERED OR SHIPPED. A BURNED HAIR OR OVER PROCESSED IS NOT OUR RESPONSIBILITY OR LIABILITY, FOR THE FOLLOWING THE CUSTOMER AGREES TO ASSUME RESPONSIBILITY. TO GUARANTEE YOUR PROCESS WE HAVE ALL THE HAIRDRESSING SERVICES WITH HIGHLY TRAINED PERSONNEL IN ALL AREAS.

NATIONAL AND INTERNATIONAL SHIPMENTS

IF THE RETURN IS BECAUSE OF DEFECT OF THE PRODUCT (CAUSES ABOVE MENTIONED) AFRO LATINA COVERS SHIPPING COSTS.IF THE CUSTOMER WANTS TO RETURN THE PRODUCT FOR OTHER REASONS, YOU MUST PAY THE SHIPPING AGAIN. RETURN THE PRODUCT IN A PERIOD NO MORE THAN 2 DAYS SUCH AS RECEIVED. WE ONLY ACCEPT RETURNED PACKAGES THE SAME WAY THE CUSTOMER RECIVED THE PRODUCT IN ITS SAME PACKAGE AND WITH ALL THE PRODUCTS SAME LABELS.

ALL PACKAGES SENT AND DELIVERED TO THE ADDRESS PROVIDED BY THE CUSTOMER AND IT IS LOST IN THE MAILBOX OF YOUR HOUSE; AUTOMATICALLY THE PACKAGE CAN NOT BE CLAIMED TO AFRO LATINA. IN THE SAME WAY WE WILL SENT TO THE CUSTOMER A REPORT OF THE INVESTIGATION FROM THE POST OFFICE VERIFING THE MAILING ADDRESS SUPPLIED BY THE CUSTOMER AND THAT PRODUCT WAS DELIVERED.
IF THERE IS A MISTAKE ON BEHALF OF AFRO LATINA TO SEND THE PACKAGE TO THE WRONG ADDRESS WE WILL BE RESPONSIBLE TO RESENT YOUR PACKAGE AGAIN.
*NO CHANGE OR RETURNS WITHOUT INVOICE ACCEPTED.
*CLAIMS SHOULD BE MADE IN THE SAME BRANCH WHERE THE PRODUCT IS PURCHASED.
*PRODUCTS IN PROMOTIONAL OFFERS DO NOT HAVE CHANGES OR RETURNS IN ANY OF THE CASES MENTIONED.

NOTE:

WHEN A CUSTOMER PURCHASES A PRODUCT, IT IS YOUR RESPONSIBILITY TO READ AND ACCEPT THE PURCHASE CONDITIONS, WE DISCLAIM ALL LIABILITY FOR THE USE AND CARE OF THE PRODUCT, ONCE OPEN AND HANDLED, INDEPENDENTLY WHETHER THE ORDER IS MADE BY TELEPHONE OR OVER THE INTERNET. THE CUSTOMER IS RESPONSIBLE FOR THE PRODUCT, ONCE OPENED AND USED. THE CUSTOMER SHOULD ALSO KNOW THAT THIS IS A 100% HUMAN PRODUCT AND SHOULD BE TREATED AS SUCH.